EdutoursEdutour FAQ

Have questions about the Royal Tyrrell Museum Edutour Program? You'll find your answers here!

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Contact Us

Toll free in North America (outside Alberta)
1-888-440-4240

Toll free in Alberta
310-0000 then (403) 823-7707

Outside North America
1-403-823-7707

Email
tyrrell.bookings@gov.ab.ca

  1. How is an Edutour staffed?
  2. Is there overnight security? Will Security Staff walk through the sleeping areas?
  3. What is a Single Edutour versus a Double Edutour?
  4. Will the Edutour be exclusive to my school?
  5. I am attending a Single Edutour and have been told that there will be a second school present. What does this mean?
  6. Our School was registered for a Single Edutour, but now we have enough students to qualify as a Double, is this a problem?
  7. Our school was registered for a Double Edutour, but now we have 32 or fewer students. Are we still required to pay the Double Edutour fee?
  8. We have 34 students. Do you we still need to book as a Double Edutour? Can we pay a per student fee?
  9. We are an all-female/male school; are Edutour nights exclusively for one gender?
  10. The registration form says that the Edutour is only for the students in the grades that are registered; can I bring my child/toddler/baby along if they don’t actually participate?
  11. A family member would like to meet up with my child during a part of the program but won’t be staying overnight; is this allowed?
  12. You state that the transportation for my school must be available within a half hour’s notice, why is that? Is it ok that my transportation stays in Drumheller overnight, but not at the Museum?
  13. How do I register for an Edutour?
  14. Can I bring my registration material upon arrival?
  15. Do I have to submit the original forms to you? How do I return my registration material?
  16. Can I make payment for my Edutour upon arrival?
  17. Is there a reduced rate for attending only a portion of the Edutour program?
  18. I am worried about FOIP and other privacy issues for my students. Why do I have to list all medical concerns, allergies, and health information?
  19. What is the check-in procedure?
  20. We don’t want to visit the Gift Shop the next morning; can we visit the galleries early instead?
  21. Is there a place to store our gear in the morning until our transportation arrives?
  22. Can we choose the programs in which we would like to participate?
  23. Can we go behind the scenes as a part of our Edutour program?
  24. Are any of the programs delivered outdoors?
  25. Where do meals take place? What are meals like? Are there vegetarian options?
  26. I have a food allergy; can I eat the provided snack and breakfast?
  27. We would like to order lunch the day of/after our Edutour. How do we arrange that?
  28. Where will we sleep?
  29. Will my class be sleeping in the same area?
  30. Can we sleep somewhere other than the Dinosaur Hall gallery?
  31. Can we request a certain spot of the gallery to sleep in (e.g. under T. rex)?
  32. I am registered to attend the Edutour with my child and their group, however, for medical reasons, I cannot sleep at the Museum overnight. May I leave to spend the night at a hotel and meet the group the next morning?
  33. I have a CPAP (Continuous Positive Airway Pressure) machine, is it ok to use it overnight?
  34. Does the Museum provide any bedding/cots?
  35. The suggested packing list indicates that a twin or double mattress/foamie should be brought to sleep on, why are queen/king sized not included? Can I bring a cot or build a bed?
  36. The packing list says to pack water, earplugs and layer-able clothing – is this necessary?
  37. Are there electrical outlets in the sleeping area that I can plug in my pump for my inflatable mattress/cell phone/camera etc.?
  38. My child is uneasy in the dark; will the Museum be completely black while we are sleeping?
  39. Are there shower facilities?
  40. I was unable to register to attend the Edutour with my child and their group due to “space limitations.” Can I sit in on the programming and meals but go and sleep at a hotel in town?
  41. Can I leave the building during the evening?
  42. Are the Edutour Staff first aid certified? Is there a hospital nearby?

  1. How is an Edutour staffed?

    Host – is with you for the duration of your experience until you leave the next morning (they sleep overnight in the Museum as well, but in a separate location from participants).

    Support Host – assists the Host and is responsible for your safety until midnight.

    Security – relieves your Support Host at midnight and is responsible for your safety throughout the night. He/she will conduct rounds until you leave and will assist the Host in the morning.

    Science Educators - deliver your assigned programs during the program rotation and will leave when you visit the Cafeteria for your evening snack.

    Cafeteria staff - serve your afternoon snack, supper, and breakfast.

    Gift Shop staff - make the shop available in the morning for gift shop time.

    All of our Edutour specific staff (Host, Support Host, Security and Science Educators) are thoroughly screened and have completed an RCMP vulnerable sector background check (i.e., clearance for working with children). As well, many of our staff currently work (or have previously worked) at the Museum in different capacities. We have cross sections of our lab, gallery, collections, education, and resource management staff, so don’t be afraid to ask them questions about palaeontology as they love to talk about their work!

    Aquaplex Staff – certified lifeguarding staff will supervise while you are at the pool in the evening.

  2. Is there overnight security? Will Security Staff walk through the sleeping areas?

    Yes. They patrol throughout the evening, but the majority of Dinosaur Hall (where participants sleep) can be seen from above. Security staff may walk around the perimeter of some areas, but unless there are problems, they shouldn’t need to walk through the sleeping area.

  3. What is a Single Edutour versus a Double Edutour?

    A Single Edutour is a school’s overnight visit where there are 32 or fewer students, with a total maximum participant number of 42 (including chaperones).
    A Double Edutour is a school that has booked with 33-64 students, with a total maximum participant number of 84 (including chaperones).

  4. Will the Edutour be exclusive to my school?

    Edutour nights are exclusive only if a Double Edutour is booked. If a single Edutour is booked there is a possibility of a second school, of a similar grade level, attending the same Edutour.

  5. I am attending a Single Edutour and have been told that there will be a second school present. What does this mean?

    When there are two schools at an Edutour, they will be together during their orientations, Aquaplex time, snack and meal times, Auditorium program, and when they go to sleep. Both schools will bunk down in the Dinosaur Hall gallery, but will be designated specific areas between exhibits to allow some privacy and separation between each other. Educational programming will be separated and each school will have their own exclusive Science Educator assigned to their group. Although meal times take place at the same time, the schools may choose different menus.

  6. Our School was registered for a Single Edutour, but now we have enough students to qualify as a Double, is this a problem?

    Due to facility and staff availability, we may not always be able to accommodate an increase to a Double Edutour. Please contact the Edutour Coordinator right away to discuss your options.

  7. Our school was registered for a Double Edutour, but now we have 32 or fewer students. Are we still required to pay the Double Edutour fee?

    No. As you are still attending an Edutour we will apply your deposit to the remaining owed for the night. Please contact the Edutour Coordinator immediately about the change. Requests to reduce to a Single Edutour less than 3 weeks before your date, after final payment has been made, will not be granted as fees are non-refundable.

  8. We have 34 students. Do you we still need to book as a Double Edutour? Can we pay a per student fee?

    Schools groups with 33+ students must be split into two groups for programming and therefore require a second Science Educator to deliver the programs. This ensures that all requirements relating to safety and supervision are met.

  9. We are an all-female/male school; are Edutour nights exclusively for one gender?

    No, due to staffing, Edutours are not designated for one gender only.

  10. The registration form says that the Edutour is only for the students in the grades that are registered; can I bring my child/toddler/baby along if they don’t actually participate?

    No, due to safety reasons and for the enjoyment of all participants, only students registered in the grade(s) attending the Edutour are permitted to attend any portion of the program (including the Aquaplex  time). As chaperones are expected to remain with their school for the Edutour, you would not be allowed to entertain and care for the child separate from the Edutour and still be considered a participant in the program.

  11. A family member would like to meet up with my child during a part of the program but won’t be staying overnight; is this allowed?

    Anyone attending any portion of the Edutour program will be considered a participant and must be included in the registration material and payment submitted. If you would like a family member to attend, arrangements must be made with the teacher organizing the Edutour and they must be included in the registration material submitted to the Edutour Coordinator. Family members are not permitted to “stop in” unexpectedly during the Edutour.

  12. You state that the transportation for my school must be available within a half hour’s notice, why is that? Is it ok that my transportation stays in Drumheller overnight, but not at the Museum?

    Schools are solely responsible for their transportation during an Edutour. In the event of an emergency evacuation that prevents participants from staying overnight in the Museum, groups/families would need transportation to return home and/or leave the Museum site. The transportation driver(s) may stay offsite as long as they can reach the Museum within a half hour to pick up participants.

  13. How do I register for an Edutour?

    Check out the list of scheduled dates at Edutour Registration. Then contact the Bookings Office by email at Tyrrell.Bookings@gov.ab.ca or by phone, toll free in Alberta at 310-0000 then 403-823-7707.

  14. Can I bring my registration material upon arrival?

    To ensure the comfort, enjoyment, organization, and safety of participants, all registration material must be submitted to the Edutour Coordinator before the scheduled Edutour date.

  15. Do I have to submit the original forms to you? How do I return my registration material?

    No, we do not require the original paperwork to be submitted. You can fax, email, or mail us the registration material.

    Fax: 403-820-6245
    Email: Tyrrell.Bookings@gov.ab.ca
    Mail: Royal Tyrrell Museum, attn. Edutour Coordinator
    Box 7500
    Drumheller, AB T0J 0Y0
    Courier: Royal Tyrrell Museum, attn. Edutour Coordinator
    HWY 838 Midland Provincial Park
    Drumheller, AB T0J 0Y0

  16. Can I make payment for my Edutour upon arrival?

    No. Payment must be made to the Edutour Coordinator in advance of the program.

  17. Is there a reduced rate for attending only a portion of the Edutour program?

    No, we are unable to charge for specific components. You may attend only a portion of the program but you will be charged the full program fee.

  18. I am worried about FOIP and other privacy issues for my students. Why do I have to list all medical concerns, allergies, and health information?

    Knowledge of allergies and dietary concerns is important for advance communication with our Cafeteria and Edutour Staff so they can ensure the safety and enjoyment of all participants. After your Edutour program, this information is destroyed safely, according to FOIP standards.

  19. What is the check-in procedure?

    When your bus arrives, the group leader/head teacher should enter the Museum’s main entrance and go to the Visitor Services Desk.. The staff will check you in and direct you to bring your group in through the ATCO Tyrrell Learning Centre entrance. They will provide you with an access code to your assigned secured storage room(s) to store your day packs during your visit.

  20. We don’t want to visit the Gift Shop the next morning; can we visit the galleries early instead?

    Yes, if you are attending an Edutour after May 14.However, it is not possible from October 1 to May 14. You can wait in the Auditorium or Learning Centre Lobby until 10:00 a.m. when the galleries open to the public.

  21. Is there a place to store our gear in the morning until our transportation arrives?

    Yes. If you are unable to load your gear until the bus arrives you can store your gear in the ATCO Tyrrell Learning Centre Lobby or in the secured storage room(s) assigned to you upon arrival. Please note, that the storage rooms and Learning Centre lobby must be clear of all gear by 10:00 a.m. from October 1-May 14 and by 9:00 a.m. from May 15 – June 30 to accommodate the arrival of other school groups.

  22. Can we choose the programs in which we would like to participate?

    No, the program schedule is made in conjunction with the program staff available to work and the facilities available for your Edutour. The Edutour Schedule includes the programs that will be assigned to your grade(s). For information on the programs, including Teacher Resource Guides, please visit our School Program.

  23. Can we go behind the scenes as a part of our Edutour program?

    Due to the size and active nature of our working areas, staffing and security, a behind-the-scenes tour cannot be included in the Edutour. They are not available to the general public.

  24. Are any of the programs delivered outdoors?

    Depending on the time of year and the conditions of the trail, you may have an outside program.. The Seven Wonders of the Badlands Guided Hike is scheduled for all Edutours, but is not guaranteed between November and April due to weather. The Hike may be cancelled on a day by day basis depending on trail conditions. If the Hike is not possible, an alternate indoor program will be provided.

  25. Where do meals take place? What are meals like? Are there vegetarian options?

    Meals are served in the Cafeteria at the Museum. With advance notice, we will do our best to accommodate food allergies and dietary needs. For a list of food served during the Edutour check out our Menu.

  26. I have a food allergy; can I eat the provided snack and breakfast?

    Possibly. We will do our best to accommodate all food allergies however, we cannot guarantee that the food or supplies have never come into contact with allergens at any point. If there is a major concern, you are more than welcome to bring your own food; please indicate this on your registration material so that the Edutour Coordinator can ensure that the evening staff are aware and that arrangements are in place. We have refrigerators and microwaves on site that can be used, but other than that, the Cafeteria and its equipment cannot be used to store or prepare outside food. If there are any questions or concerns, please contact the Edutour Coordinator. Unfortunately, we cannot guarantee a peanut-free environment.

  27. We would like to order lunch the day of/after our Edutour. How do we arrange that?

    Please contact the Cafeteria directly to make these arrangements at 403-823-8223. They will be more than happy to assist you and there is a variety of options.

  28. Where will we sleep?

    Participants will be assigned sleeping areas in the Museum’s galleries (primarily in Dinosaur Hall) by their Host. You will be sleeping on the floor in the pathways around the exhibits. Please note that personal items are not to be placed in the exhibits.

  29. Will my class be sleeping in the same area?

    Each groups bunks down in Dinosaur Hall. In grades 6+ students will be separated into male and female sections in the gallery. It will be at the Host and the teacher’s discretion whether to separate the younger grades as well.

  30. Can we sleep somewhere other than the Dinosaur Hall gallery?

    No, participants will be assigned to sleep in Dinosaur Hall due to its proximity to washrooms, emergency exits, and the staff’s ability to patrol the surrounding space without interrupting the participants during the night.

  31. Can we request a certain spot of the gallery to sleep in (e.g. under T. rex)?

    Unfortunately requested sleeping space cannot be accommodated, as sleeping areas are assigned based on the number and size of participating class on each Edutour night.

  32. I am registered to attend the Edutour with my child and their group, however, for medical reasons, I cannot sleep at the Museum overnight. May I leave to spend the night at a hotel and meet the group the next morning?

    Absolutely. Please contact the Edutour Coordinator who will notify the evening staff. Check in with your Support Host during the evening to confirm the time you will leave and make arrangements for your return.

  33. I have a CPAP (Continuous Positive Airway Pressure) machine, is it ok to use it overnight?

    Yes. We do have a few electrical outlets in the gallery however, they are not easily accessible. Please indicate you require a CPAP outlet on your registration form so that the Edutour Coordinator can ensure that the program staff are aware, and that arrangements are made in advance. We would also ask that you identify yourself to the Host or Support Host when you are being shown your sleeping area upon arrival.

  34. Does the Museum provide any bedding/cots?

    No, due to health and safety concerns, the Museum does not provide, and is not responsible for, any of the sleeping items needed to stay overnight. Please refer to our suggested packing list for items you will need to bring.

  35. The suggested packing list indicates that a twin or double mattress/foamie should be brought to sleep on, why are queen/king sized not included? Can I bring a cot or build a bed?

    We ask that only twin or double-sized mattresses or foamies be used due to the capacity and structure of the sleeping area. A walking pathway around sleeping areas is required for participants to walk through to washrooms, or to use as an exit route in the event of an evacuation. Larger mattresses/foamies do not allow for this room in some of the sleeping areas.

    We do not restrict setting up cots or build-a-beds (inflatable mattresses with frames) however; we do discourage it for the same reasons above. As well, in the event of an evacuation or emergency, cots and framed mattress can become a tripping hazard.

  36. The packing list says to pack water, earplugs and layer-able clothing – is this necessary?

    For the preservation of the specimens, the galleries tend to be dry and warm. Because of this we recommend that each person have a bottle of water and wear light clothing that can be layered. The ceiling fans are left on during the night to provide some air circulation; they do make some noise and because you are sleeping in a large space with many unfamiliar people, you may wish to wear earplugs to block the ambient noise.

  37. Are there electrical outlets in the sleeping area that I can plug in my pump for my inflatable mattress/cell phone/camera etc.?

    Yes, there are a few electrical outlets in the gallery that you can use to inflate an air mattress, charge a phone, etc. but most are not close to the designated sleeping areas so should not be used to charge items overnight. If you require the use of an electrical outlet for medical reasons (i.e. a CPAP machine) please inform the Edutour Coordinator in advance so arrangements can be made.

  38. My child is uneasy in the dark; will the Museum be completely black while we are sleeping?

    Yes, the sleeping area will be dark, however, the washroom and pathways will be lit. We recommend that you pack a flashlight to use if you need to get up during the night.

  39. Are there shower facilities?

    No, there are no shower facilities at the Museum available to participants of overnight programs. The Aquaplex does have shower facilities that you can use the night before during your designated swim time.

  40. I was unable to register to attend the Edutour with my child and their group due to “space limitations.” Can I sit in on the programming and meals but go and sleep at a hotel in town?

    No, the maximum capacity is not only based on the area for sleeping, but also the maximum capacity of the programming spaces and ratio of staff to participants.

  41. Can I leave the building during the evening?

    The Museum is secured during your Edutour. You must ask your Host/Support Host/Security for access. You may leave to access your vehicle for forgotten items or step outside for a smoke break, but you are not permitted to leave the premises without permission.

  42. Are the Edutour Staff first aid certified? Is there a hospital nearby?

    Yes, our Host, Support Host, Security and many of programming staff are all first aid certified. They are able to provide basic first aid, but are not permitted to administer medication, injections or to make any medical decisions regarding a participant or group.

    The hospital is located approximately 5 km east of the Museum, on the way into Drumheller.

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