Current PositionsProgram Bookings Coordinator

If you’re detail-oriented, have great people skills, and enjoy a fast-paced environment, the Program Bookings Coordinator position at the Royal Tyrrell Museum is an exciting opportunity. This is a full-time, one-year position.

HR

How to Apply

Online applications are preferred. To apply online, please visit https://www.jobs.alberta.ca.
Note: As only one file can be uploaded, please ensure your cover letter, resume, and any other related documents are submitted in one file.
If you are unable to submit an electronic version, please submit your resume, quoting the Job ID to:

Linda Yan, Culture,
7th floor Standard Life Centre,
10405 Jasper Avenue,
Edmonton, AB, T5J 4R7.
Fax: (780) 422-3142.

Applicants who apply online will be able to track the status of their application.

If you require any further information about this job posting, please contact Human Resources at (780) 427-2546. We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interview will be contacted.

Program Bookings Coordinator

Job ID: 1022189
Closing date: March 3, 2014

Role
An opportunity exists to promote and book educational programs at the world-renowned Royal Tyrrell Museum of Palaeontology in Drumheller. One of Alberta’s premier cultural and historical attractions, the Museum draws more than 375,000 visitors annually from around the world. Canada’s only museum devoted entirely to palaeontology, the Royal Tyrrell Museum is committed to the delivery of quality educational and public programs through a variety of programs and services. Reporting to the Head of Business and Visitor Services, this position will work independently within the structure of the Bookings Office to provide exceptional service to a variety of Museum customers. 

 - This position provides clients with detailed, accurate information to register school groups, tour companies, and local and international visitors for Museum admission and a variety of programs.
- Responsible for overseeing the Camp-In and Edutour sleepover programs. This includes scheduling, monitoring hosting, program security contract duties, and conducting evaluations. Communication with various Museum personnel is required.
- Daily operation of the Advanced Ticketing Management System (ATMS) is required to complete group registrations, process payments, daily reconciliation, and generate daily and monthly reports.
- Assist with education program planning, marketing, statistical reporting, ATMS software testing, and support other administrative projects.

To be successful in this role, candidates must have excellent organizational, time management, customer service, and verbal and written communication skills. The accuracy of information communicated to customers over the phone, by email, and in person is critical for this position. You must be a quick learner who can work well independently, but also be a strong team player. Must have the ability to work within set guidelines, policies and procedures, yet are able to exercise judgement when faced with unusual situations.

Qualifications
A High School Diploma plus one year of related experience that includes a working knowledge of the Museum’s ATMS software program is required. Post-secondary education, knowledge of the Royal Tyrrell Museum’s operations, working knowledge of Microsoft Office and standard office equipment, as well as experience in maintaining accurate and accessible records are considered as assets.

Salary $1,437.35 - $1,749.11 bi-weekly ($37,514 - $45,651 per annum)

Notes
This position is a one-year temporary position. Occasional evening or weekend work will be required. Final candidates for this position will be required to undergo security screening.

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©2010 Government of Alberta and ©2010 Royal Tyrrell Museum | Last Review/Update - April 09, 2013